Business Segment Service
The sale of a new device means the start of a long, trusted business relationship. Our products and services complement each other perfectly.
With over 180 locations and more than 30 affiliates worldwide, the Wacker Neuson Group boasts a dense sales and service network. Our products and services are distributed via authorized dealers in countries where we do not have direct sales channels. This model enables us to provide hands-on, professional support wherever and whenever our customers need us.
Rental ServiceOur rental network spans almost the entire globe, giving customers the option of renting all Wacker Neuson Group products either directly from our sales and service stations or from major rental chains. Renting is an increasingly popular option. Customers can be sure of receiving high-quality products equipped with the latest technology, in top condition and expertly maintained. Professional support from trained specialists, flexible rental options and cost-effective transport solutions are further pluses for customers. Our rental business is primarily focused in countries where we are not in direct competition with our key accounts.
24-hour serviceProfessional users expect a great deal from their equipment. Machine downtime causes delays, making rapid delivery of spare parts a particularly crucial factor. Customers in Europe and North America can request spare parts delivery within 24 hours if a component is not in stock at the next available service station.
Maintenance serviceWacker Neuson’s maintenance service is the most cost-effective way for European customers to keep their machines in top condition. Our fast, reliable service ensures maximum efficiency for customers.
With our global reach, we implement sales and distribution models tailored to local market needs. So each customer gets the support they really need.